&lt;h3 style=&quot;margin-right: auto; margin-bottom: 15px; margin-left: 0px; padding: 0px; border: 0px; font-weight: lighter; font-stretch: inherit; font-size: 20px; line-height: 35px; font-family: Muli; color: rgb(62, 69, 82); text-rendering: optimizeLegibility; -webkit-font-smoothing: antialiased;&quot;&gt;Shipping&lt;/h3&gt;&lt;p style=&quot;margin-bottom: 15px; padding: 0px; border: 0px; font-stretch: inherit; font-size: 15px; line-height: 27px; font-family: HelveticaNeue-Light, 'Helvetica Neue Light', HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif; color: rgb(82, 93, 99);&quot;&gt;&lt;strong style=&quot;margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit;&quot;&gt;Online Order&lt;/strong&gt;: Your order will be shipped from Richmond, BC, Canada. Once shipment created, your email address may be connected with the delivery system. Automatic tracking information will be sent to you. Your tracking number can be found from PayPal system. No PO Box for delivery. USA &amp;amp; Canada shipment will be carried by DHL, Purolator, UPS or Post Service. Signature may be required.&amp;nbsp;&lt;br&gt;&lt;br&gt;&lt;strong style=&quot;margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit;&quot;&gt;Shipment Receiving&lt;/strong&gt;:&amp;nbsp; Once seller releases the shipment to the courier and provides tracking number, buyer (consignee) is responsible for contacting the courier in case of order delivery schedule, re-schedule, redirection, hold for pickup, shipment delay, and/or having shipping damage. If buyer needs assistance for shipping damage claim, buyer needs to receive the package first and contact seller by email within 7 days. It is buyer's responsibility to provide the photograph of the damaged package and/or item receiving condition.&lt;br&gt;&lt;br&gt;&lt;strong style=&quot;margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit;&quot;&gt;Commercial Shipment&lt;/strong&gt;: We can arrange commercial shipment via low rate commercial Ground Truck shipping service within North American. Single order with 3 or more boats will consider using such service. It will save more money than shipping with courier. We can directly arrange an over-sea shipment from our manufacturer for larger orders.&lt;br&gt;&lt;br&gt;&lt;strong style=&quot;margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit;&quot;&gt;US Custom Clearance&lt;/strong&gt;: Inflatable boats are commercial goods (Pleasure water craft - inflatable boat, Custom HS Code 8903.10.00), a 2.4% duty may apply. Duty will not apply for RMA shipment. You may be contacted if more information is required for custom clearance.&lt;br&gt;&lt;br&gt;&lt;strong style=&quot;margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit;&quot;&gt;Shipment Return&lt;/strong&gt;: For the unsuccessful delivery, there are three (3) delivery attempts will be made before it is returned to the shipper. Customer is responsible to contact the shipper and follow up delivery schedule. We will help our customer for a re-schedule. If by the buyer's mistake, returned package will be held in our warehouse until customer re-schedule. All associated shipping and handling charges will be charged from customer. We have an active market selling to USA, we always look forward to taking care of your order.&lt;br&gt;&lt;br&gt;&lt;strong style=&quot;margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit;&quot;&gt;Shipping Insurance &amp;amp; Claim&lt;/strong&gt;: Our shipping rate will include the basic insurance. If packages are damaged, insurance will cover for the replacement or repair. Damage must be reported to us within 14 days from received the tracking number. If the packing box is significantly damaged, a photograph is helpful to file a claim. Package must be inspected with good condition.&lt;br&gt;&lt;br&gt;&lt;strong style=&quot;margin: 0px; padding: 0px; border: 0px; font-style: inherit; font-variant: inherit; font-stretch: inherit; font-size: inherit; line-height: inherit; font-family: inherit;&quot;&gt;Ship by Airport Agent&lt;/strong&gt;: We can have our airport agent to arrange a low-rate air shipment to your country, such kind of delivery will save more money. We will quote you a price to an airport closest to you. The shipping fee includes our local fee and air way charge. Your will need to only pay for your local fee. there will be (but not limited to) terminal charges, customs clearance, duty/tax. We will email you the entire document (Commercial Invoice and Air Way Bill) for custom clearance once our shipment ready. After the cargo arrival, an agent of your country will contact you. They are not only helping you to clear the customer, and also arrange ground shipping to your door. You can also choose do everything by yourself and get more saving.&lt;/p&gt;